eQuipMe™ Field Service Management solution is an out-of-the-box mobile field service suite built on multiple platforms. It can be integrated with enterprise field service systems like Oracle and provides productivity features like task management, GPS tracking, and push notifications.
Field service technicians regularly deal with workflows since they must view daily tasks list, schedule customer appointments, view product details, etc. eQuipMe™ provides real-time task updates, location details, and accurate field reporting of critical data to field service technicians.
Let Field service managers locate tasks/technicians with the Google Map view and dispatch the work – improve customer experiences.
Enable seamless messaging and video conferencing for increased connectivity.
Use the mobile to view assigned tasks and work orders – including task priority, equipment, customer details, etc.
Report and capture the task’s material, labor, and expense details using the debrief feature.
We deployed a mobile scheduling solution to power the field service team of a leading US-based material handling company. It gave them “anytime anywhere” access to data and an automated ticket management process.
Integration to QuipWare ERP
GPS tracking and route maps
Web apps for dispatchers
No more manual entry of ticket details
Reduced costs through route optimization
Real-time communication - technicians and admins