Customer Onboarding at Banks – the Very First Impression

Being customer centric in nature is how banks are going to win the digital battle. Avoiding manual processes, tedious paperwork, and approvals is the way millennials want to bank with you. Powering a customer onboarding process that is digital in nature, quick, 24x7 available are a few things that make up the beginning of a successful relationship with your customers.

Very-First-Impression

Customer Onboarding at Banks – the Very First Impression

Being customer centric in nature is how banks are going to win the digital battle. Avoiding manual processes, tedious paperwork, and approvals is the way millennials want to bank with you. Powering a customer onboarding process that is digital in nature, quick, 24x7 available are a few things that make up the beginning of a successful relationship with your customers.

Very-First-Impression

The Real Challenges of Customer Onboarding and the Role of RPA

Leverage RPA for Customer Onboarding

A majority of customer onboarding problems can be eradicated or managed better if banks focus on automation and reduce manual labor. RPA mimics the actions your employees take while executing repetitive compliance activities in various applications, eliminating time-consuming, error-prone manual data entry. By ensuring timely completion of the process banks can realize the availability of accurate data.

4 Ways How RPA Powers Stellar Onboarding Experiences

Automate documents

Automate documents capturing

identity

Automate identity verification

Integration

Automate the integration between Core Banking, CRM and other systems

communication

Automate communication on customer’s preferred channel of choice

Globally, financial institutions spend an average of $16 million for customer onboarding and regulatory compliance, yet problems exist. The top 100 financial institutions have a 25%-40% rate of attrition, losing $400 in revenue from each customer.

It’s Time to Reduce Operational Costs

RPA helps your bank automate onboarding processes by cutting down man made errors. Since its highly efficient and time saving by nature, RPA is the go-to solution if you are looking to bring down your operational costs drastically while you improve quality control by standardizing global best practices.

Reduce-Operational-Costs

Increase Customer Satisfaction and Cross Sell

No papers, lesser waiting time, and a faster onboarding processes is what your customers are looking for. All banks are trying to meet up to their customer expectations. With RPA, customers can open an account or adopt a new service in a few minutes. Make the robots do the manual tedious process, and focus on strengths to drive digital transformation.

Increase-Customer-Satisfaction

It’s Time to Reduce Operational Costs

RPA helps your bank automate onboarding processes by cutting down man made errors. Since its highly efficient and time saving by nature, RPA is the go-to solution if you are looking to bring down your operational costs drastically while you improve quality control by standardizing global best practices.

Reduce-Operational-Costs

Increase Customer Satisfaction and Cross Sell

No papers, lesser waiting time, and a faster onboarding processes is what your customers are looking for. All banks are trying to meet up to their customer expectations. With RPA, customers can open an account or adopt a new service in a few minutes. Make the robots do the manual tedious process, and focus on strengths to drive digital transformation.

Increase-Customer-Satisfaction

According to a Forrester report, 50-55% millennials are likely to use branch banking as other generation, which highlights the fact that a truly seamless customer onboarding is highly essential at this point for any bank.

Aspire’s Intelligent Automation Bundle

With intense expertise in cognitive technologies, Aspire Systems brings together the power of automating vital processes in the bank clubbed with customer patterns and insights to better customer experiences. With over a decade years of experience, the company most commonly leads banks into a successful journey by providing utmost importance to their existing systems and cultures.

Reduce-Operational-Costs

Revolutionizing the Financial World with Our Automation Partners

Aspire Systems
Aspire Systems
Aspire Systems