ITOM 360 is Aspire's proven strategic approach that we advocate to our customers. It covers end-to-end ITOM implementation spread across the phases ServiceNow Discovery, Service Mapping, Event Management, ServiceNow Orchestration, and Event Correlation. Our approach will ensure that you get the best out of ServiceNow ITOM implementation to cope up with the dynamic modern-day IT operations needs.

Discover

Accurate 360 degree View of your IT Footprint

  • Complete IT visibility
  • Extended service availability through service impact analysis
  • Custom patterns to discover devices
  • Agentless discovery

Discover

Map

Automated End-to-End Topology Mapping

  • Transparent view of service delivery
  • Accurate view on service inter-dependencies
  • Multiple services mapped parallelly
  • Up to date maps

Map

Correlate

Seamless IT Correlation to Detect Root-Cause and Impact

  • Correlates alerts with services to prioritize alerts
  • Automatically adapts to evolving IT environments
  • Reduces MTTR by quick root-cause identification

Correlate

Orchestrate

Advanced Automation to Accelerate Performance and ROI

  • Ensure automation repeatability with compliance
  • Prioritize automation tasks
  • Decrease IT service requests
  • Automate key tasks and simplify client software distribution

Orchestrate

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