Current Openings

Guidewire Senior Support Engineer (L3)
Gdańsk

As a Guidewire Senior Support Engineer at Aspire Systems Poland you will learn and master Guidewire's Suite of products to perform Cloud-hosted production system restoration, spending your first two months in training to become a certified expert.

Responsibilities:

  • troubleshoot Guidewire Cloud production solution defects and provide solutions to effectively restore system functionality,
  • play a lead role in the continued improvement of the team’s operational processes,
  • provide general technical leadership to the other developer team members,
  • partner with Guidewire delivery teams to understand each customer’s business objectives and integration requirements,
  • document and build procedures to enable our L2 Rapid Response team to independently handle common support tasks and issues,
  • develop internal tooling using GOSU, JAVA, and XML (and other technologies),
  • contribute to technical assessments of incoming Guidewire Cloud-hosted solutions, ensuring that pre-production customer solutions meet our security and performance criteria and adhere to our coding standards,
  • contribute to a team environment (local and remote),
  • commitment to customer SLA’s.

Requirements:

  • bachelor’s Degree in Computer Science or equivalent,
  • over 5 years of experience working in a technical development environment or capacity, with an introductory level of leadership experience in terms of design ownership or technical guidance or mentorship,
  • advanced exposure to broad technical skills such as Object Oriented programming (JAVA, C#, or similar), relational databases (data modelling/SQL), web UI (design and development), XML, application architecture,
  • ability to prioritize work effort based on a dynamic work environment,
  • strong communication and interpersonal skills,
  • demonstrated problem-solving skills,
  • ability to work independently and within a team.

Desired Skills/Experience:

  • software development lifecycle exposure (AGILE) preferred,
  • experience with a commercial customer incident tracking or CRM system,
  • experience using a software defect tracking system such as JIRA,
  • experience working with leading cloud platform Infrastructure as a Service (IaaS) providers such as AWS or Microsoft Azure,
  • basic understanding of data-warehousing (DW) and BI Design best practices and techniques,
  • basic understanding of relational database theory and related project experience,
  • knowledge of front-end web technologies (JavaScript and AngularJS) or similar, detail-oriented.
Sales Specialist
Gdańsk

As a Sales Specialist at Aspire Systems Poland, you will build and maintain strong relationships with new and existing clients on the European market. The focus of the role is to proactively search for, identify, and reach out to new clients. You will also build customer relationships and identify business opportunities.

Your tasks include:

  • The role is an office-based position working mainly over the telephone
  • Building own sales pipeline through demand generation & targeted campaigns to Enterprise IT services
  • Building business by identifying the prospects and maintaining relationships with clients
  • Complete ownership of the End to End Sales cycle
  • Coordinating involvement of company resources, including delivery, support functions, and management team to meet sales performance objectives and customer expectations
  • Presenting the complete service offerings to leads and customers
  • Proactively assessing, clarifying, and validating customer needs on an ongoing basis

Experience and skills you need to have:

  • Min. 3-5 years of relevant experience with the IT industry, especially regarding IT services
  • A proven track record of success for growing sales, expanding territories and building customer relationships in the software services industry
  • A full understanding of IT/software trends, challenges and solutions
  • A full understanding of Enterprise IT services offerings and competition
  • Highly motivated with strong networking capabilities – able to build new relationships and nurture existing ones, which results in new sales opportunities
  • Consultative selling approach
  • Proven ability to manage complex sales cycle, with a track record of successful revenue attainment
  • Initiative, independence, autonomy
  • A high level of fluency in English is essential and a good telephone manner
  • Willingness to travel within Europe.
Global Corporate Communications Specialist
Gdańsk

Role Responsibilities

In collaboration with other CorpComm team members responsible for communications, content management and design (based in different countries):

  • Develop and execute best in class communications strategies externally and internally
  • Prepare an editorial plan that supports our employee and employer branding communication strategy globally and locally 
  • Proactively look to tell our stories both through digital and print
  • Build effective multichannel strategies 
  • Maintain Aspire career website (global and local ones)
  • Work in partnership with HR team on specific external events (e.g. recruitment drives or job fairs in different locations)
  • Is able to flex into other areas of external and internal employee communication

Role Qualifications

The successful candidate will have international, multi-channel and communications experience. Key qualities will be:

  • Educated to graduate level
  • Minimum of 4 years’ experience in global communications with a strong background in digital platforms, story telling and creative, visually engaging, content creation
  • Strong affinity for and experience in working with different cultures
  • Strong affinity with various social media channels and content formats, knows which to choose when and is able to build effective multichannel strategies 
  • Outstanding relationship skills
  • Confident in communication, verbal and written, both virtual and face to face (English and Polish)
  • Strong organisational skills and excellent interpersonal skills
  • Ability to interact with external vendors, leaders and senior management stakeholders
  • Self-starter, able to take on a task with little direction and complete it successfully
  • Strong drive, delivery and determination
  • Innovative thinker, good ideas generation skills

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The purpose of the Corporate Communications team is to drive a unique Aspire culture and  employees’ engagement through communication that inspires, engages, educates and connects Aspirians all over the world.

Our work ranges from content strategy to channel optimization to employee brand advocacy. Through this, we turn our beliefs and actions into stories that reflect Aspire’s commitment to continuous development and “Attention. Always.” Philosophy.

CorpComm department drives 3 main pillars responsible for Aspire’s image: Corporate Branding, Employee Branding and Employer Branding.

1. Corporate Branding

Aspire’s visual image (logo, visuals, images, tone of voice, corporate story). Creating foundation for an easy to remember image that Aspire will be associated with

2. Employee Branding

All activities that help employees internalize the desired brand image as a Great Place to Work.  As a result, motivated employees serve as Aspire brand ambassadors

3. Employer Branding

All activities that help show what it’s like to work at Aspire. It aims at showing the character of Aspire’s work environment, primarily by aligning external HR practices with Corporate Branding.

Team Leader / Senior Systems Administrator
Gdańsk

As a Team Leader / Senior Systems Administrator at Aspire Systems Poland you will be in charge of the local Admin Team, consisting of two people. The person in this position will be responsible for managing the Team and its workload. The duties, apart from maintenance of internal office network infrastructure and workstations, will include:

  • managing and building the Admin Team,
  • mentoring the two team members
  • knowledge sharing.

Duties of the Admin Team:

  • taking care of the local network infrastructure and workstations updates,
  • taking care the cloud infrastructure updates (Microsoft Azure),
  • designing new infrastructure solutions and modernization of existing ones,
  • ensuring high availability of the services provided to users,
  • IT processes automation,
  • software installation,
  • solving the most common technical problems with server machines, workstations and application software,
  • license management,
  • work documentation,
  • technical consultations.

Requirements:

  • willingness to develop as a Team Leader,
  • good communication and problem solving skills,
  • experience in the administration of Windows services,
  • knowledge and experience in managing Office 365 and Sharepoint,
  • knowledge of Azure, Active Directory, WSUS, DHCP, DNS,
  • ability to automate work using PowerShell,
  • basic knowledge of virtualization issues,
  • knowledge of hardware solutions: Servers (Dell), Storage (RAID and disk arrays), network devices (Cisco, HP, Ubiquity, Fortigate),
  • education: IT or related,
  • at least 3 years of experience as an IT Admin,
  • at least B1 level English,
  • desirable characteristics: hard working, ability to work under time pressure, team player, strategic thinking.

Nice-to-have:

  • knowledge of infrastructure monitoring solutions: Nagios and Azure Monitor,
  • knowledge of GIT,
  • experience in Linux administration,
  • experience in Jira, Confluence and BitBucket administration.
CloudOps Engineer
Gdańsk

As a CloudOps Engineer, you’ll join the Aspire Systems Team, based in Olivia Centre in Gdańsk and contribute to a team environment that will have both local and remote leadership. Apply, if you want to gain experience in an international company and have the opportunity to work in Guidewire’s Support Centre for Europe.

Experience and skills you need to have:

  • Experience in working with AWS
  • Linux administration
  • Scripting – Bash / Perl / Python
  • Implementing monitoring and log monitoring tool
  • Operational security best practices

Nice to have:

  • 24x7 production support experience
  • Deploying and ensuring the availability of Guidewire products
  • Proficiency in English

Your tasks include:

  • System Administration of Linux servers running different flavours of Linux
  • Working on complex issues where deep problem analysis is required
  • Taking lead in troubleshooting and exercising sound judgment in triaging issues
  • Providing Tier 3 systems support, supporting project initiatives in continuous service improvement, and the performance of routine system administration tasks and system maintenance activities
  • Responsibility for crucial infrastructure services including Web Hosting, System Monitoring, and system administration for multiple Linux servers
  • Providing all aspects of system administration, operations, and application support for services supported
  • Assisting in development, implementation and documentation of management database configuration
  • Hardware/software installations and upgrades
  • System troubleshooting and repair
  • System monitoring and tuning
  • Data backup/recovery support
  • User and application support
  • Working directly with Engineering Team for supporting/maintaining/designing backend infrastructure for product support
  • Performance tuning, troubleshooting and resolution of server/network issues
L2 Application Support
Gdańsk

As a L2 Application Support, you’ll join the Aspire Systems Team, based in Olivia Centre in Gdańsk and contribute to a team environment that will have both local and remote leadership. Apply, if you want to gain experience in an international company and have the opportunity to work in Guidewire’s Support Centre for Europe.

Experience and skills you need to have:

  • Strong communication and interpersonal skills
  • Demonstrated problem solving skills
  • Experience with a commercial customer regarding incident tracking or CRM system
  • Experience using a software defect tracking system such as JIRA
  • Ability to prioritize tasks in a dynamic work environment
  • Working with leading cloud platform Infrastructure as a Service (IaaS) providers such as AWS or Microsoft Azure
  • Knowledge of ESB integration software for connecting applications, data sources, and API’s such as Mulesoft or SSIS
  • Basic understanding of data-warehousing (DW) and BI Design best practices and techniques
  • Basic understanding of relational database theory and related project experience (i.e. data modelling, normalization, OLAP theory, etc.)
  • Experience in or knowledge of frontend web technologies (JavaScript and AngularJS) or similar
  • Proficiency in English

Nice to have:

  • Relevant work experience in a customer-facing support or services role within a technology-oriented company
  • Exposure to broad technical skills such as Object Oriented programming (JAVA, C#, or similar), relational databases (data modelling/SQL), web UI (design and development), XML, application architecture
  • Orientation to detail
  • Ability to work independently and within a team 

Your tasks include:

  • Ability to work in rotational shifts
  • Gain proficiency in InsuranceSuite software and relevant diagnostic tools. Future responsibilities may include gaining knowledge of Guidewire’s other offerings to support multiple base products
  • A large aspect of the position involve commitment to customer SLA’s. While the Response Analyst will work during normal business hours, high priority work outside of established business hours may be necessary (i.e., to help with urgent customer issues). We are open to flexible work shifts outside of a standard 9AM-6PM working hours
  • Documenting and maintaining all steps and processes for common support tasks and deployments
  • Executing runbook procedures and recipes to triage cases for disposition (ex. Customer reports system slowness, customer reports missing data files, etc.)
Database Administrator
Gdańsk

As a Database Administrator, you’ll join the Aspire Systems Team, based in Olivia Centre in Gdańsk and contribute to a team environment that will have both local and remote leadership. Apply, if you want to gain experience in an international company and have the opportunity to work in Guidewire’s Support Centre for Europe.

Experience and skills you need to have:

  • 4+ years of related database administration experience
  • Bachelor’s Degree in Information Technology or Computer Science
  • Experience with Oracle/MS SQL Server/MySQL/Aurora.
  • Previous experience with DBA case tools (frontend/backend) and third party tools
  • Excellent knowledge of data backup, recovery, security, integrity in cloud environment
  • Excellent knowledge of SQL commands
  • Experience scripting (Bash or Shell) in a Linux environment
  • Proven working experience as a database administrator in at least 2 flavours of database platforms
  • Problem solving skills and ability to think algorithmically

Nice to have:

  • Experience with AWS database offering: RDS, DynamoDB, Redshift
  • Familiarity with programming languages API
  • Proficiency in English

Your tasks include:

  • Providing real-time support for production database issues
  • Implementation and testing processes for database backup and recovery plans
  • Managing data storage and access control for compliance
  • Managing process for database version upgrade or updates
  • Optimizing database (settings), maintain database integrity, performance tuning
  • Managing long-term capacity plans and growth
  • Troubleshooting database-related issues including inefficient queries, locks, indexes, etc.
  • Maintain uptime by following daily/weekly/monthly checklist of maintenance tasks
  • Productionizing database scripts for deployment
  • Developing and automating database change control
Oracle Financials Cloud Functional Consultant
Gdańsk

Thanks to the recent Oracle migration and implementation success, we are extending our presence in the Central and Eastern European market. To support clients in this region, we are looking for an Oracle Financials Cloud expert who wants to build a team together with us. Within Central and Eastern Europe you will support client intakes and Oracle implementation/migration projects.

 

As an Oracle Financials Consultant, you will:

  • Work in an experienced multinational and multiskilled environment
  • Cooperate with global top clients on innovative, international projects at European level
  • Have access to full financing of trainings and certifications

 

Strong Oracle Functional expertise is required with at least 2 or 3 full life cycle implementation experience in Oracle Cloud Financials, as well as strong functional knowledge of:

  • Oracle Cloud Financials applications such as General Ledger (GL), Accounts Payables (AP), Sub-ledger Accounting (SLA), Financial Accounting Hub (FAH), Accounts Receivables (AR), Fixed Assets (FA), Cash Management (CM), Fusion Tax, Treasury, Advanced Global Intercompany Systems (AGIS)
  • Chart of Accounts and Enterprise Structures design

­Requirements:

  • Ability to configure the Oracle Cloud Applications to meet business requirements and document application set-ups
  • Configuring Enterprise Structures, Ledgers, Business units and Reference Data sets
  • Ability to upload Journals and create Journal approval workflow rules
  • Ability to create reports using Financial Reporting Studio (FRS), SmartView, and Oracle BI/Transactional Business Intelligence (OTBI)
  • Ability to configure the system to upload Budgets/Forecasts using Oracle Cloud ADFDi/FBDI templates
  • Configuring Sub-Ledger Accounting (SLA) rules for various sub ledgers in Oracle cloud Financials
  • Configuring Payments for Payables including creating Banks, Payment systems and Payment Process Profiles etc.
  • Experience in setting up Approval Rules/Workflows in Approvals Management Extensions (AMX) through BPM
  • Configure Cash management for bank statement reconciliations
  • Maintaining and publishing Account Hierarchies for creating Financial Reports and Allocation definitions, cross validation rules and revaluation definitions

 

Important to have

  • Good knowledge of Fusion Tax configurations (setting up Geographies, Tax Regimes, Tax Rates and Rules for Europe)
  • Good Knowledge about Data Conversion/Migrations, Inbound/Outbound interfaces and Reports
  • Solid understanding of Oracle project methodology (OUM) and testing strategies such as Conference Room Pilots (CRP) and Process Playbacks (SIT and UAT etc.)

We are looking for someone with:

  • Experience in executing implementation strategy, capturing business, systems requirements and analysis, prepare functional specification documents, solution designing, prototyping, testing, training, and implementing practical business solutions
  • Ability to work with Technical resources, and other 3rd party systems/integrators to implement the project
  • Ability to identify functionality gaps and support the solutions development

Soft skills:

  • Excellent communication skills
  • Ability to adapt to business interaction and understanding of business applications
  • Capable of working in a fast paced, dynamic and team-oriented environment
  • Ability to multi task and stay focused on release priorities in Fusion environment

Nice to Have:

  • Additional knowledge of Oracle Cloud applications such as Fusion Expenses CloudProcurement CloudSupplier Portal and Projects (PPM) processes a plus
  • Former Accounting and Oracle ERP (R12) background
  • Experience in implementing Corporate Card Programs including P-Card/Virtual Payables in Oracle cloud and with banks such as American Express and Bank of America etc. is a plus
  • Implementation knowledge of Oracle Planning and Budgeting Cloud Service

Apart from being Agile believers and true coding enthusiasts, we are also eager to show knowledge, support colleagues in gaining new skills and attend industry events. We remember to keep a work-life balance and value the great time we spend together - at the office, doing sports or grabbing a beer at team outings. Team members have an opportunity to influence the way we work and to feel responsible. We put a lot of effort in improving our communication skills every day as we know this is key to collaboration.