It’s the experience age and customers no longer want to call, check about insurance policies, get a quote, and buy a plan after days of tedious follow-ups. Digital transformation has been a top preference for insurers worldwide for several years now and Aspire brings yet another solution to make your insurance digital transformation smooth, with a particular focus on insurance customer experience. ACIA stands for Aspire Connected Insurance Accelerator.
ACIA (Aspire Connected Insurance Accelerator) is built on a low-code platform and helps insurers go digital in 60 days with a self-service portal for their customers. Its enhanced capabilities through 3rd party integrations benefit both insurers and the end customers without compromising on customer experience. ACIA can give you these edges in insurance digital transformation compared to other solutions:
Customer Onboarding in < 5 minutes
Higher Customer Retention
33% Less Operational Costs
60% Higher Productivity
Lightning league: ACIA helped one of the leading insurers cut speed-to-market by half. With ACIA, their product launches took 2 to 3 months compared to the usual 6 months, all with reduced efforts and superior insurance customer experiencesKnow More -->
Customer interactions have to be quick, hassle-free and enriching. Convenience and connection are crucial to making your insurance digital transformation successful. Here are ACIA’s key takeaways in that regard.
Instant online quote generation - in 1 minute
Automated data capture and assisted underwriting mean they get their policy quickly
Complete chatbot & voice bot assistance
Faster onboarding – Takes under 5 minutes
Online claims registration
Personalized offerings based on customer preference insights