Paper based and inefficient process
Prolonged documentation requests
Lack of transparency in the application process
Improper assessment & personalized of product/service
Inability to be omni-present
Inadequate guidance and assistance
Your digital customers will like to open a bank account with you while at the train station, at the mall or even at your bank’s kiosk. A digital onboarding process, with key elements being automated is critical to drive new revenue for banks. By adopting Temenos customer onboarding solution that is omni-channel and instant, banks can walk to the winning side of digital transformation by simply providing easier access to opening a plethora of services.
For a bank’s easy route into the digital-first world, Aspire is known to deliver the packaged Temenos digital banking solution on-time for banks. With the ready to go solution, Aspire unifies functionalities from traditional core systems and new fintech capabilities to deliver a seamless digital customer experience, visually improving any customer facing channel. Your firm can enjoy continuous customer loyalty from now on by powering that one digital solution which is core and fintech friendly.
With just 4 simple steps in the digital world, the onboarding process can be completed within 5 minutes.
1. Select Product
Allow customers to answer a few questions and enjoy recommendations. Help customers make informed decisions with intuitive visuals to understand comparison charts.
2. Upload Digital Identity
To confirm identity, customers will have to upload their photo ID such as driver’s license or passport along with a selfie. For an additional security step, photo ID and selfie is digitally linked for ensure no one else can open an account with these documents.
3. Verify Information
Fields such as name, date of birth and address in the application will get auto populated. Customers can review and digitally sign their application.
Allow customers to transfer funds from another bank account or electronic cheque capture or debit/credit card to fund their choice of product followed by setting a user id and password for instant access to their accounts.
Aspire’s Integrated Temenos Member Lifecycle Management Portal Powers Canada’s Largest Credit Union’s CX
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