What makes ITOM under ITIL better than ITOM under COBIT?
Two frameworks often emerge in discussions of best practices and operational excellence in enterprise IT management: ITIL (Information Technology Infrastructure…
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Practice/Industry: ServiceNow
Top internal factors that hinder IT operations and ways to overcome them
Efficient IT operations are not just a component of business success—they are often the backbone. With the right IT infrastructure,…
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Future-proof insurance underwriting with ServiceNow AI
ServiceNow AI solutions are rewriting the rules of insurance underwriting. Yet, most insurers are still wary of writing off traditional…
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ServiceNow n-1 support model: What is it and why you need to upgrade your NOW platform?
ServiceNow Tokyo release is finally available to general subscribers, meaning it’s time for you to draw up upgrade plans. Upgrading…
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67% reduction in P1 and P2 incidents with ServiceNow ITOM
With the rise of the cloud, artificial intelligence and Internet of Things, traditional IT infrastructure is fast becoming obsolete. ITOM…
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Save License cost using ServiceNow Performance analytics in Subscription management
One of the common pressing issues ServiceNow owners face is managing licenses effectively. ServiceNow offers applications that can be used…
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Why ServiceNow is an Industry leader in Software Asset Management?
When ServiceNow launched its software asset management suite, it was intended to master the management of software licensing and support…
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Why Automation of Active Directory is crucial to your IT?
Active Directory is essentially a service that enables the interconnection of a multitude of network resources. It is utilized by…
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Orchestrating Hybrid Cloud Infrastructure with ServiceNow
The Agile model restructured hierarchies, simplified processes, automated workflows and left the IT infrastructure team squabbling around trying to cope…
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Integrated ITOM- Extending your ITSM services into ITOM
The rapid growth of DevOps in the last decade changed the landscape of the entire project development to be more…
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Successful Infrastructure Management is now spelled I-T-O-M
Imagine taking up the job of CIO in a medium-sized software development company whose survival depends on the well-being of…
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