One Bug. One Bad Release. One Costly Mistake: Why New-Age Insurance Application Testing Matters

When it comes to insurance software, most people think about policy management, claim processing, underwriting, or customer portals. What often gets pushed to the backburner until it’s too late is – Insurance app testing. 

Skipping proper insurance testing might not seem like a huge deal at first, but it’s the kind of thing that comes back to bite you. A small code glitch is going to cost you millions through incorrect policy issuance, miscalculated premiums, delayed or denied claims, legal violations and/or data breaches. A little extra effort up front can save you a lot of damage down the line. 

A Modern Approach to Insurance Application Testing 

Comprehensive testing services with a tech-forward approach ensure your insurance platforms are reliable, scalable, and secure.  

End-to-End Functional Testing: We verify that every component of your insurance application—from core policy administration to complex integrations—functions flawlessly before it reaches your users. 

Intelligent Test Automation: Accelerate your release cycles and enhance test coverage with our cloud-ready automation frameworks. We handle everything from strategy to execution, reducing manual effort and speeding up time-to-market. 

Real-World Performance & Load Testing: We identify and resolve performance bottlenecks before they impact your users. Through realistic user load testing and real-time monitoring, we ensure your applications remain fast and stable, even during peak traffic. 

Comprehensive Digital and Device Testing: Deliver a consistent and high-quality user experience across every browser, device, and operating system. Our testing includes cloud-based execution and verification on key insurance platforms like Guidewire DEX and Xcenter. 

Seamless CI/CD and DevOps Integration: We embed quality directly into your development pipeline. Our testing processes are designed to integrate with your existing CI/CD and DevOps workflows, enabling continuous quality assurance without slowing down development. 

Flexible Managed Testing Services: For organizations requiring ongoing support, we offer fully managed testing services that scale to your needs. We provide the tools, processes, and data-driven insights necessary to manage projects of any size and complexity. 

Real world case studies of how top insurers benefited from revamping their insurance application testing services 

Success story 1: Guidewire Performance Testing 

A global financial services leader with 150+ years of experience and a strong presence across 40+ markets including the United States, Japan, Latin America, Asia, Europe, and the Middle East, faced challenges from outdated performance tests,  limited data & workloads to simulate realistic tests and lack of comprehensive approach to validate the product across multiple apps and LOBs. 

With the help of iAFTA: 

  • Tested platform enabled successful releases & expansion into 22+ U.S. states with no performance issues 
  • The insurance platform now supports 14,000+ users across the US 
  • The platform handles more than 65,000 quotes a day 
  • Insurer moved to the cloud without a single performance hiccup 

Success story 2: Guidewire cloud migration testing 

A major U.S.-based P&C insurance platform with operations in over 40 markets worldwide struggled with outdated testing, scattered defect tracking, and a backlog of unresolved tickets were slowing everything down. With Aspire Systems’ structured approach and testing overhaul, they were able to turn things around. The results? 

  • Customer base grew from 1 to 4 with higher CSAT scores 
  • Ticket completion efficiency jumped by 47%
  • 1,800+ tickets resolved in just 37 sprints 
  • 300+ environmental defects identified and addressed
  • Reusable regression tests saved time and effort across teams 

Success story 3: Hyper-testing 

A top UK InsurTech company was gearing up to modernize a 20-year-old legacy platform but they were up against tight timelines, zero automation, and a tangled web of systems to test.     

With hyper-testing, we delivered these: 

  • Saved 80% effort with cloud-based cross-browser testing 
  • Cut 500+ hours in API testing 
  • Reduced manual work by 75% through smart smoke test automation 
  • Brought defect leakage down to less than 1% 
  • Started shipping weekly releases faster, cleaner, and with confidence 

Success story 4: AFTA 

Right before launching a new quote-to-application web portal, a leading U.S. life insurer with over a century of experience and the oldest mutual automobile insurer in the country, hit unexpected roadblocks – random bugs, unpredictable browser issues, no real performance baselines, and only 15 days to fix it all. 

With the help of AFTA, Aspire Systems helped bring order to the chaos:  

  • The improvements led to ~$35,000 in savings 
  • Automation wrapped up within the tight 15-day deadline 
  • Defects dropped from 14% to under 4% 

Find the right fit of insurance testing services for your insurance business needs.

Questions you might have

How does insurance application testing help make complex insurance software more reliable?

Insurance software covers many areas such as policy management, claims, and underwriting, and multiple third-party integrations for telematics, etc. Thorough, specialized insurance domain testing helps catch issues early, preventing miscalculated premiums, delayed or denied claims, legal violations and/or data breaches.

Why is test automation so important for insurance apps, and how does it speed up releases?

Manual testing is valuable but limiting, especially when updates need to be fast. Test automation for insurance speeds up routine and regression tests, allowing teams to find issues quicker. This approach supports agile and continuous delivery, helping insurers release new features faster without losing quality.

How does insurance software testing help with data security and compliance with industry regulations?

Insurance companies handle highly sensitive data, so security and compliance are key in insurance software testing. Beyond functionality, testing ensures data protection, strict access control, and compliance with regulations such as GDPR and HIPAA. Thorough insurance application testing with security checks helps reduce breach risks and safeguards reputation.

Sindhu Chandrasekar

Leave a Reply

Your email address will not be published. Required fields are marked *