Multi-channel is old news. Go omnichannel and beyond.

Customers always left wanting more

  • Inconsistent brand experience across channels - fragmented journeys
  • Generic sales and marketing messages, without context
  • Long waiting queues and delayed shipping

Process gaps in retail journeys

  • Time-consuming, expensive, and disruptive IT dependencies
  • Ineffective inventory and order management - loss of business
  • Lack of qualitative insights

Take the next logical leap from omnichannel

Retailers are loving it…

  • Innovate and quicken product releases
  • Significantly reduced errors and lowered overall costs
  • More scope for product innovation – more sales

And so are customers!

  • Speed, convenience, and ease of service across channels
  • Taking back control of when, why, and how to engage
  • Personalized experiences that cater to unique expectations

Aspire transforms one-off experiences into unified brand journeys

Our Unified Commerce offerings puts you in driver’s seat of your customer experiences while innovating the retail lifecyle, with real-time visibility and simplified workflows.

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Aspire’s 4-steps to Unified Commerce nirvana

Enablement

Simplify, enable, and accelerate

  • Front-end channels: Any customer-facing interface or device
  • Back-end systems: Fulfilment, ERP, CRM, POS, Merchandising, etc.

Data

Integrate, unify, and streamline

  • Customer data hub: 360-degree view of customers
  • Product data hub: Single source of truth for product information

Experience

Adapt, unify, and engage

  • Operational experiences: Cloud and IoT, as well as other AI technologies,
  • Customer experiences: AR/VR, Smart Mirrors, voice/visual-based search, etc.

Insights

Analyze, understand, and improve

  • Customer insights: Browsing behavior, purchasing cycles, preferences, etc.
  • Product insights: Feedback, scope for innovation, new features, etc.

Our Customers