ServiceNow ITSM | ServiceNow IT Service Management Solutions

ServiceNow IT Operations Management (ITOM)

servicenow itom

ServiceNow’s ITOM solution aims at delivering three important aspects for your ITOps team – service visibility, service availability and service agility. By implementing ITOM solution, you can gain end-to-end visibility into business services and underlying infrastructure, improve the health of the services, and introduce automation to increase the pace of your service delivery.

Think ITOM, Think Aspire – Your ServiceNow ITOM Partner

Aspire, being a bronze services partner with specialization on ITOM, has certified ITOM experts who can guide you right from consultation, infrastructure assessment, modules implementation, tools integration, to monitoring and administration. Our recommended Implementation Maturity Model positions ITOM modules immediately after you achieve maturity in core stack implementation. This proven approach helps businesses gain value out of their ITOM investment in a few months.

Commitment from the management and the individual who was working on the project both were good. The entire team was switched ON right from the first discussion till date. The support from the management was the key factor.

Shashank Pradhan,


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Our ITOM Portfolio


We will provide a single system of record for your entire IT infrastructure, including on-premises and public/private clouds.

Event Management

Using Predictive machine learning and custom integration with tools, we can help you achieve uninterrupted service availability.

Configuration Management

Our process definition approach will enable your ServiceNow CMDB to become a single source of truth for your entire IT infrastructure.


We can help you automate your daily IT Ops by enabling orchestrator out-of-the-box and adding custom scripts. We blend off-the-shelf modules with custom scripts to optimize transactions and offer high cost savings. Learn more

Service Mapping

We will offer business service intelligence by configuring your services dashboard to help you understand the underlying infrastructure mapped with the services and applications.

Hybrid Cloud Management

servicenow it operations management

ServiceNow hybrid cloud management provides three key solutions to enterprises adopting cloud: faster delivery of cloud resources, ensures governance on hybrid cloud environments, and provides visibility on cloud resource utilization. To implement this cloud management module, you need a right vendor with experience and expertise on both ServiceNow and also the Cloud Services (Azure, AWS, and Google Cloud). Aspire Systems has set up a Centre of Excellence (CoE) for cloud and has certified experts on all cloud platforms. By combining our NOW platform and cloud expertise, we can offer a hassle-free solution to easily manage your entire hybrid cloud infrastructure.

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