Insurance intelligent automation solutions

Neo insurers drowning you out with their hi-tech scene?

Trying hard to create a digital ecosystem?

Customer experience being an all-too-dynamic ballgame?

Address all three needs in one go with intelligent automation in insurance – an insurance automation solution that combines AI, ML, NLP and RPA. Quit waiting, drive up operational efficiency, achieve faster ROI and outpace the competition today.

Business Benefits

Intelligent automation in insurance using AI, ML, NLP and RPA digitizes operations, enables digital interactions and speeds up time-to-market. With automation you can achieve,

50%

savings in activities of Full-Time Equivalents

60%

reduction in Turn-Around Time

84%

reduction in time spent in manual processing

Automating Insurance Landscape

Application Submission

Switch physical forms with digital

Web portal for submission

Process unstructured form data

Underwriting

Get powerful analytics & rating engine

Automated underwriting decisions

AI-based risk analysis

Claims Processing

Automate triaging & adjudication

Claims approval, identifying fraud

AI-enabled FNOL reporting

Policy Management

Automate policy issuance & updates

Processing loss run reports

Communication to customers

Customer Service

24/7 chatbot & voicebot

AI-assisted seamless onboarding

Customized dashboard

Case Study

Sneak peek into a claims automation project

A top insurer in India received claims requests through emails and its staff pored over excel sheets to find and verify data. The improper data structure and manual processing meant no transparency of claims status, multiple errors and longer turn-around time. Our insurance automation solution – from FNOL to customer communication – lifted quite the load off the insurer’s shoulders. Here are some measurables from the project:

Customer Experience

Touchless claims processing in T+1 day

Claims processing time cut to <10 minutes

Operational Excellence

1 million profiles validated in <1 minute

Claims approval <5 minutes; conversion rate up to 90%

Partner Excellence

Partner onboarding time cut to 2 days

150% growth in product revenue

How we use AI/ML and RPA in insurance

Artificial Intelligence & Machine Learning

Get ever-evolving AI & ML-based insurance automation solutions that are tailor-made to make your digital ecosystem free-flowing. From quote & buy to customer feedback & usage insights, our insurance automation tools are here to make business easy

AI-driven quote generation
Conversation bot for quote generation, customer onboarding and claims processing
AI-driven data extraction and entity recognition
Computer vision-based data extraction from images
Customer segmentation and product recommendations
Usage-based premium rooted on driving score
Aspect-based sentiment analysis based on customer feedback

RPA in Insurance

RPA, the tech that got infamous for automating manual processes more efficiently, does what it does best by making processes leaner. Trust the automation monster to get the clerical tasks from quote to customer support done in a jiffy, while you work on a high-growth strategy.

Check out RPA solutions for claims processing, underwriting, policy administration and sales.

RPA Solutions

Aspire Niche

Automation Finder

Aspire’s Automation Finder is an AI/ML-driven intelligent process mining solution that helps the enterprise to quickly identify the best automation-ready processes with desired ROI outcomes and jumpstart the RPA journey on the right path.

Intelligent Automation Lifecycle

A well-structured automation approach right from process analysis to build & deploy with agile governance for successful delivery of business value

AI/ML Framework or Customer Intelligence

A locally nurtured framework built on AI tools that helps with customer segmentation and gathers trends, insights from both structured, unstructured data that helps

Insurers We Have Served

Trusted by Today's Top Brands

End-to-end portal development in short time

Aspire Systems has helped our team launch the redesigned Agent Portal in an astonishingly short period of time, and with continuous improvements ever since. While driving their own work, they worked collaboratively with other teams at our business to coordinate designs and dependencies, to ensure the successful launch and subsequent updates. We are now working (with Aspire Systems) to re-launch our Client Portal in the first half of this year.

Oleg Gurvits,

Head of Customer Service Technology, American Equity

Exceptional technical expertise and suppor

We embarked on an automation project and chose Aspire Systems as our partner, and we couldn't be happier with their technical prowess. Every technical aspect they have handled so far has been outstanding. Their expertise and proficiency in the field have impressed us greatly, giving us confidence in the success of our project. 

Guidewire on Aspire's testing services

Team with thorough approach

I’d like to commend the Aspire Team for its excellent efforts. They were actively engaged, thorough with their tasks, and communicative throughout the preparation, release and hyper-care phase. Well done, team.

IT Director

Globally reputed insurance provider

Unwavering commitment to deadlines and exceptional service

Aspire Systems consistently surpasses our expectations when it comes to meeting deadlines. Their team goes above and beyond to ensure that project milestones are met on time, without compromising on quality. Their dedication and tireless efforts have played a pivotal role in our project's success. Even during the challenging times of COVID, Aspire demonstrated unwavering commitment to delivering excellent service, ensuring that our project progressed smoothly despite external hurdles.

Guidewire on Aspire's testing services

Intelligent
Automation in Insurance

Business Benefits