Insurance Claims Management Solutions | Automate Claims Processing
Claims experiences that win your customer’s trust
Single point of communication for personalized interactions
In the claims journey, business is usually personal. Customers often seek support from insurers to recover from a stressful situation or cope with loss. Any flaw or delay in this process or disparate touchpoints can create a lot of customer frustration.
What you need:
- Highly-digitized claim process – from day one to support
- Simplicity for the claimant to initiate the claim process
- Hyper automation to increase straight-through processing of claims
All the insights to make the right decision – every time
Fast, accurate, and effective claims processing is key to retaining insurance customers. It’s only during the claim process that a customer truly realizes the benefits of the provider and the value of their coverage. But to unlock such experiences, the need of the hour is granular insights about what they need.
- Increase turnaround time and bring down wastage
- Create data-driven pricing models based on context and priority
- Greater data governance for stringent compliance
What we offer - Go fully digital
RPA-based FNOL processing, claims web portal/mobile app, with integration to address look up, VIN, etc.
Automated claims segmentation and adjustor assignment, no matter the claim’s size, nature, and complexity.
Telematics integration to enabler faster claims processing while vastly minimizing frauds.
AI/ ML-led claims data and smart decisioning while auto-flagging high-risk claims for investigation.
Claims auto-adjudication to ensure claim submission accuracy and completeness, without delays.
Claims process automation, powered by RPA to be scalable, to streamline disparate processes.
Claims intelligent settlement that gets smarter, as it collects data, during reviewing claims and scoring frauds.
Claims data and advanced analytics to enhance the forecast model of claim projections, as per future needs.
Vast experience in claims lifecycle management
We have implemented off-the-shelf solutions and customized world-class claim solutions for global InsurTechs and insurers
Hyper automation is our value proposition
We hyper-automate the claims lifecycle to increase straight-through processing and deliver superior customer experiences.
Data and business insights
We empower adjustors with smart insights to make appropriate decisions on the claim.
Seamless integration between external parties
We align dealers, TPAs, and MGAs - telematics solutions for usage-led driving scores.