Maximizing Uptime, Cost Efficiency, and Agility – How Managed Services Trends are Enhancing Infra Reliability
Retailers are gearing up for one of the most critical periods in their annual sales cycle: Black Friday. The surge…
Read more
Category: Infrastructure Management Services (IMS)
Proactive IT Infrastructure and Application Support: How Managed Services Are Changing Overall Infra Management
In an age where every second of downtime can translate into significant financial loss and reputational damage, the importance of…
Read more
Debunking the 3 Greatest Misconceptions about IT Managed Services
Many organizations hesitate to embrace IT Managed Services, due to various misconceptions. Factors that contribute to these misconceptions include false historical…
Read more
How to improve security and compliance in retail IT environments
The retail industry is up against some tough challenges when it comes to protecting customer data and staying compliant with…
Read more
How Managed Services Can Solve Compliance Issues for Retailers
Compliance plays a critical role in the retail sector, driven by various triggers that demand continuous vigilance and adaptation. Regulatory…
Read more
10 Time-Tested Ways to Get the Most Out of Your B2B Managed Service Providers
Partnering with a B2B Managed Service Provider (MSP) requires a thoughtful and strategic approach. It goes beyond merely choosing a…
Read more
What Are the Core Components of B2B Managed Services?
B2B environments require a reliable and well-structured support system to ensure seamless operations and client satisfaction. It can be a…
Read more
How do Managed Services for Retail Companies Work?
Retail businesses are built around customers and naturally, the former should focus more on the latter’s experience. Worldwide retail e-commerce…
Read more
Optimizing IT infrastructure to Achieve Business Goals Seamlessly
Optimizing IT infrastructure isn’t merely a support system; it’s the strategic backbone of a successful business. Effectively managing hardware, software,…
Read more
A Guideline to Transforming IT Infrastructure Management
Information Technology (IT) infrastructure management involves overseeing and controlling the hardware, software, and network systems necessary for operating and managing…
Read more
A ticket’s journey in AI driven Application Management and its maturity model
Empathy for a helpdesk ticket? No one knows the lifecycle of a ticket better than the helpdesk team but in…
Read more
5 benefits of having an AI driven AMS within your enterprise
We all love ROIs. Human minds are driven by ROIs, be it getting the cheapest deal for your favorite mobile…
Read more
AI and AMS: Rick and Morty of managed services
What Artificial Intelligence does to Application Management Services (AMS) is what Grandpa Rick does to his grandson Morty in the…
Read more
End-User Support Automation – How to effectively manage CAPEX and reduce OPEX? – Part 1
Today, Enterprise CIOs are influenced by trends like BYOD (Bring Your Own Device), Mobile Device Management, SMAC, Network as a…
Read more
Creating a BYOD policy : 9 best practices to follow
Gartner predicts by 2017, half of employers will require employees to supply their own device for work. Walk into…
Read more
Application Transactions Monitoring – Why Nagios is a good competitor?
“IT organizations must understand the risks associated with their mission critical applications, from knowing the systems that production applications depend…
Read more
IT Service Desk Consolidation – Not an option anymore
“Yankee Group has found that majority of IT problems are caused by human error. As a consequence, Gartner estimates that…
Read more
Service oriented “IT Help Desk 1.0” – Put the legacy behind you
Innovations in process and technology enable organization to understand the importance of help desk operations and take it to the…
Read more
Write to Us