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While automation can address most POS Testing challenges, 100% automation can’t be achieved due to a few limitations like scanning a bar code, swiping a card, pin-pad-entry, etc. Only cash payments and UI test cases can be supported by automation, which covers only 60% test cases, while 30% for any POS is EMV. To resolve this, Aspire has developed an innovative test automation solution that uses robotic arm for testing critical scenarios like EMV in a short time. Consequently, retailers can achieve 90% automation, which is a 30% boost.
Operational efficiency is the cornerstone of every retail business as it impacts customer experience, revenue, cost overheads and brand growth. This is why integration of POS, Warehouse Management System (WMS), Order Management System (OMS) and Back Office Server (BOS) is crucial and testing of these systems assumes critical significance.
Aspire’s testing expertise and unique methodologies have proven experience to ensure that such systems are made error-free with 100% test coverage.
Work We Have Done
DCqaf and iPOT helped a leading American Food Restaurant chain achieve 40% faster time-to-market
This customer was looking to automate their BVT (Build Verification Testing) and Regression test suites which were more than 1000 cases across their desktop POS (Point of Sale) applications, web and mobile (Android and iOS) application platforms. Aspire’s unified test automation solution - DCqaf(Digital Commerce quality automation framework) powered by AI & iPOT (Robotic Arm) to handle the payment action on EMV devices which helped them achieve following:
Unique Methodology used to help American Retailer's POS, OMS and BOS systems error-free with integrated E2E testing with 100% coverage to validate systems within a tight deadline
The customer wanted to optimize their business process to enhance customer experience and improve operational excellence by making their POS, OMS and BOS systems in their 350+ retail stores seamless. This required creation of more than 500 test cases for OMS and 300+ for POS and integration testing. Aspire's testing methodology using a unique integration document checklist was helpful to validate third party integration related scenarios and achieve a 100% test coverage to meet an urgent deadline.
This helped the customer achieve:
Automates transactions of all credit/debit cards
Scheduled triggers enable automation at night for uninterrupted manual POS Testing during day
Allows signature, swipe, tap, insert and keypad entry for all credit card types
Enables GUI-based status for each transaction minimizes human errors and improves scalability
Integrated with DCqaf
Reduces implementation time
Requires nominal maintenance thereby reducing the overall testing