Xstore: 6 factors to make implementation faster without compromising quality

If you are a modern day retailer looking to provide highly personalized services to your customers in store then Xstore is a solution you cannot overlook. Oracle Xstore suite provides integration between channels to provide a flawless Omnichannel experience to your customers which helps you serve customer across different channels. Empowering store associates with customer intelligence gathered from various sources and helping customers avoid the queues with mPOS, Xstore empowers retailers to stay ahead in the market. But to leverage XStore’s fundamentally great features, you need an implementation partner equally great.

1. Prebuilt Integration for MOM Suite

Migration to the latest Oracle POS has never been easier. Whether you are working with an old version of Oracle POS or any other POS system, no matter what your MOM system is we can make the new Xstore POS a reality for you. How? We have a prebuilt integration for MOM suite which makes the task easier of integrating a new POS system. The integrator helps convert MOM data to suit the new POS and vice versa. With a prebuilt integrator you save time which otherwise you would have to spend creating separate integrators for each data set like product, pricing, tender etc.

Highlights:
  1. Cuts down implementation time.
  2. Works with any kind of MOM to integrate with Xstore.

2. Project Phases Accelerators

Every implementation project usually goes through 5 phases, the inception which includes the scoping, next is elaboration by documenting the business requirements, the construction phase includes suggesting prototype architecture as solution, customization and integration, lastly transition and production phases include testing and acceptance of solution that results into production. As an experienced Oracle partner, Aspire has garnered vast knowledge about implementation in different retail sectors. This knowledge has enabled us to create standard questionnaires that make the inception stage easier and less time consuming. The simple documents for understanding business requirements help us to delve deeper into customer needs faster. Our other accelerators include pre-defined templates, centralized repository of customizations, pre-built tools and testing framework, all developed keeping in mind the need for faster implementation needs.

Highlights:
  1. Faster requirement gathering with existing questionnaires, which are aligned to specific retail segments making the whole process speedier.
  2. We map the business with the product along with out of the box configurations. This helps avoid too many customizations, hastens the implementation and reduces costs.
  3. We have a centralized enhancement repository of customized features that we have created for major business logins over the years. If we have what you require in our repository then we can implement them faster. For example if you are a retail grocer we can offer you a time-tested architecture that fits your business needs.

3. Prebuilt Test Automation Suite

Cut down on man hours, manual errors and a lot of cost with our prebuilt test automation suite. We provide you a solution to save time on testing with automated regression based test cases. The ready suite with 500+ base functionalities test cases enables you to test and deploy the build faster.

Highlights:
  1. Product quality is improved with reduced defect leakage.
  2. Various custom test cases can be added to our automated testing framework based on the new features being added to the product.
  3. The test suite can be scheduled to execute overnight helping the development team with detailed reports about the exact step which needs to be fixed.

4. 100+ Reusable enhancements on POS

Need a specific enhancement to your Xstore? Don’t worry, we have got it covered. Throughout the years we have worked with different retailers with various enhancement requirements and have developed a structure that allows us to easily accommodate such enhancements. With 100+ reusable enhancements done, chances are we have already done a major part of what you are seeking.. Some of the enhancements we did include are integration with 3rd party vendors, payment mPOS, wallet integration and pay by face (facial recognition payment system).

Highlights:
  1. Ready repository of enhancements makes us understand your needs better.
  2. Specialist partner with faster turnaround time.

5. Segment based configurations

Retail is a huge sector with various sub sectors and each one of those has their own unique needs. There are different sets of configuration requirements for a fashion retailer, FMCG or sports goods. Our offerings include configurations to suit your region, nature of business, local language and currency. We have worked across regions and retail sectors and have various features already mapped based on retail segments to speed up the configuration process. Having the right configurations would help you in developing better sales process, promotions and earn customer trust and better revenue.

Highlights:
  1. Mapped features lead to faster implementation. We map the existing business processes to fit the system and sometimes change the system to match an existing process, whichever benefits the customer better.
  2. Proven track record in segment based configuration.
  3. Configuration based on local language and currency.

6. Highly Trained Professional

Having a team who understands your business and are aligned with the vision of transforming the business is the key to a successful project. Our Oracle certified people with their multiple implementation experience provide you with the insights and on time assistance that is crucial for an effective implementation.

Highlights:

  1. Oracle trained team with extensive knowledge of implementation of Oracle’s unified methodology.
  2. Experienced in working with different customers from different retail segments across the globe.
  3. A team that can do business consulting and not just product mapping is critical.

What makes a perfect implementation partner?

According to a research published by Oracle (The Power and The Money, 2016), more than a third of over-60s shoppers have given up on an in-store purchase because of poor customer service. According to the same research almost a quarter has walked out of a store because staff couldn't answer their questions and 42.5 percent have given up due to lack of choice or availability. Retail is a customer centric business under immense pressure from growing customer expectations and market competition. Xstore is a multifaceted solution to the challenges modern day retailers are facing. A right implementation partner is the link between the solution and the retailer.

Someone with the right experience and expertise. A partner who understands your market, customer segment and business in depth and can easily devise configurations to suit your business needs.

Implementing Oracle Xstore works as a business booster, the difficulty is in deciding whom to rely on to find the best fit for your business. Aspire with the repository of prebuilt solutions, implementation knowledge and experienced team focused on customers can provide the custom fit solution that you’ve been looking for.

Author : Shreyasee Ghosh, Research Analyst

Practice Head: Chetan Singh, Store Solutions Architect