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Platform BPO: Hype, Holy Grail, or the New Normal?

Over the last few decades, the BPO industry has evolved from being purely voice and back office support services to multi-functional and multi-horizontal today. Delivery of services is also moving beyond the hourly or FTE (full time equivalent) based engagements to transaction-based engagements. Naturally, technology has had the biggest influence in making these transformations happen.

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Rapid SaaS Development: Leveraging “off-the-shelf” applications

As SaaS is becoming the preferred way of software delivery for end-users, every established Independent Software Vendor (ISV) and software start-up is now seeking to join the SaaS movement. However, the idea of building a SaaS solution from “scratch” sounds time-consuming and creates a fear of staying behind in the SaaS race. This webinar looks at some of the options ISV’s have to tackle those fears.

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How do you optimize Software Test Automation Costs?

 When it comes to automated testing, everyone throws around hot buzzwords like “data-driven”, “data flows”, and “error handling”. Do these buzzwords allow you to produce automation that is efficient, maintainable and usable? Above all, what does it take to optimize the costs involved in achieving efficient, maintainable and usable automation?

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