Product Sustenance

Sustenance of a software product encompasses a whole gamut of activities such as maintenance releases, up-gradations and new releases. The sustenance phase of the product lifecycle is widely considered the most critical cost factor for any ISV looking at continued profits over a span of time. Typically, ISVs spend in excess of 50% of their development effort towards sustenance.

ISVs primarily focus on innovation towards increasing their top-line revenue. However, it is also crucial for ISVs to focus on their installed customer base, in order to sustain and maintain existing revenue streams. Effectively, ISVs need to find ways to reduce costs in order to increase profitability, without jeopardizing the quality of products or service that they deliver.

Aspire's Offerings

• System Adaptations – When there are additions or changes made to the hardware and/or software system into which an ISV's software product is integrated or there are changes in the components controlled by the software product, sustenance activities will include adaptations to the changes made in the overall system.
• Defect Resolution – Our defect resolution services will identify, prioritize and fix existing system deficiencies to increase product performance, functionality and business agility.
• Enhancements – Aspire will help you optimize product enhancements to be strategically aligned with your business needs. Performance tuning and rewriting of code for ease of maintenance in the future are some of the activities performed as part of this service.
• Service packs release and patch tracking – Aspire will enable you to provide regular releases driven by business value prioritization for maximized ROI.