THE CUSTOMER

A US-based provider of proprietary Legal Document Management Systems and Archiving solutions, with a customizable document management framework. The customer’s DMS was a complete database solution for lawyers to manage their electronic documents.

THEIR NEED

A web based document management system to help lawyers in Israel appropriately store proceedings, judgments and various law related articles in a central repository. This product needed to support Hebrew and English, both at the GUI and the content level and it was also expected to support all underlying operations in Hebrew and English. This necessitated internationalization of the document management product.

OUR DEED

Aspire’s product engineering team internationalized the legal Document Management System to support any language in the world. They had to overcome GUI design challenges for the Hebrew language (written from right-to-left) in terms of displaying content and navigation. As the DMS’ three-tier architecture framework would not support non-ascii characters, Aspire had to make use of Latin character support to
overcome this limitation.

Aspire also successfully modified the underlying code to make the product compatible at all levels for its Israeli audience.

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