Product implementation and Support for a Media Advertising infrastructure solution providerTHE CUSTOMER A niche provider of advertising infrastructure software, primarily Traffic, Sales and Billing systems for television and radio broadcasters, cable and digital display networks across US and Asia. Their product enables their clients to manage the advertising sales process and provides centralized traffic management.
THEIR NEED Product implementation, training and support services for their radio broadcasting clients in the APAC region, beginning with those based in India. In addition, they also wanted to augment their product support team in the US.
OUR DEED Aspire's professional services team provides complete implementation and support services to end-users to resolve product related issues quickly. The team also provides in-depth training to the end user on the product. Starting with one major client (of our customer) in India, Aspire has hence supported several new clients acquired in the APAC region, covering more than 50 broadcasting stations totally. View the full story (PDF)  |
