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Performance Tuning of a healthcare billing and claims management product |
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THE CUSTOMER The largest physician practice management firm in the US, specializing in billing and reimbursement solutions for anesthesiologists and CRNAs nationwide.
THEIR NEED They had an existing web-based, proprietary billing software that catered specifically to anesthesiologists and pain management specialists. This product had been built inhouse but was not configured to allow even a minimum number of concurrent users. The customer wanted to improve the performance of this product to allow at least 150 concurrent users, with a response time of less than 10 seconds for every request that a user sent.
OUR DEED Aspire performance-tuned their product and evolved effective processes for testing, fixing and re-engineering the code. The immediate task of enabling 150 concurrent users with a response time of less than 10 seconds for each user request was easily met.
Subsequently, the Aspire product development team re-architected the entire product - it has currently been upgraded with several new features and supports more than 350 users concurrently. Aspire's key contributions were to bring in a process-driven approach, product development best practices and the recommendation of new technologies to improve product performance. View the Case Study  |
