Integrating an on-demand business operations solution with LoB systems
THE CUSTOMER The customer provides a mixture of consulting, coaching and software implementation services, all focused around improving operations management in large organizations. Their unique approach and solution meets the need of back office resources to have a consistent and repeatable mechanism to control business operations everyday.
THE NEED The customer’s existing SaaS solution meets the need of back office resources and helps them in handling day-to-day business operations. The major challenge was that the end-users of the solution could not service data to/from any LoB applications & third party tools. Hence, the customer wanted to: - Re-architect the solution to Service Oriented Architecture (SOA) to better integrate and communicate with other external applications.
- Incorporate authentication and encryption for a secure and reliable data transfer.
- Re-engineer and build a more scalable, configurable & customizable solution with few feature enhancements
THE SOLUTION Aspire’s SaaS experts initiated a deep analysis of the existing solution and provided them a detailed action plan for remediating the areas of improvement. View the full story (PDF)  |
