Aspire and WebBenefits.Net release white paper

Wilsonville, Oregon - March 8, 2000 - How can insurance companies deploy rapidly emerging web based technologies and capabilities to defend and improve their competitive position and profitability is the subject of a new white paper released by Aspire Systems and WebBenefits.Net.

"To answer this question successfully, insurance companies have to look at the internet in terms of their distribution systems, sales and servicing systems, and organizational systems," says the author of the paper, Dennis McFarland.

Only 3% of insurance company sites allow customers to access information about their policies, request quotes, change existing policy information or conduct other business. The paper looks in detail at what insurance companies need to do to catch-up and how they can use web technologies to reach agents and customers. "The need for a practical, realistic and fast paced business plan that addresses business practices, processes, distribution and organizational issues is common to all companies that want to insure their future success," concludes the paper.