Salary: $90K/Annum - $105K/Annum + Benefits
Location: Charlotte, NC (Onsite - Hybrid)
Key Skills: Business Analytics, Retail domain knowledge, Customer management, Scrum, Agile.
Job Description:
We are looking for a dynamic and detail-oriented Business Analyst having 8+ years of experience with good Retail domain experience who can also effectively perform the role of a Scrum Master. The ideal candidate will work onsite with the customer, collaborate closely with business and technical teams, drive requirement analysis, facilitate Agile ceremonies, and ensure smooth delivery of product increments.
Responsibilities:
Business Analysis
- Capture, analyse, and refine business requirements from stakeholders across retail functions.
- Translate business needs into clear, concise user stories and acceptance criteria.
- Work with Product Owners and Scrum Teams on requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
- Ensure a deep understanding of the eCommerce, Retail, and related integration processes.
- Facilitate communication between business teams and technical teams to ensure functional alignment.
- Support solution discussions, identify gaps, and propose improvements.
Scrum Master Responsibilities
- Facilitate Scrum ceremonies including:
- Sprint Planning
- Daily Stand-ups
- Backlog Refinement
- Sprint Demos/Reviews
Sprint Retrospectives
- Provide visibility into the Agile team’s delivery plans, progress, and risks.
- Remove impediments and manage cross-team dependencies to ensure smooth execution.
- Ensure compliance with Enterprise Change Management and other organizational policies.
- Apply Agile/Scrum metrics (velocity, burndown, team health, etc.) to assess team performance and identify improvement opportunities.
- Manage Jira boards, sprint backlogs, workflows, and dashboards to support execution.
Lead and coordinate scaled planning activities such as:
- PI (Program Increment) Planning
- Pre-planning and preparation sessions
- Facilitate discussions between multiple development teams/vendors to ensure a cohesive, integrated solution.
- Assist with internal and external communications to enhance transparency and information flow.
- Enable the team to self-organize, remove distractions, and maintain focus on sprint/release goals.
- Track and communicate sprint/release progress, maintain process documentation, and ensure increment readiness.
Key Skills & Qualifications
- Strong experience in Retail, eCommerce, or Omnichannel domains.
- Proven expertise as a Business Analyst and Scrum Master in Agile environments.
- Hands-on experience with Jira and Agile project management tools.
- Excellent communication, facilitation, and stakeholder management skills.
- Ability to work onsite and collaborate closely with customer teams.
- Strong analytical and problem-solving skills and the ability to manage multiple priorities.
Certification preferred but not mandatory:
- CSM / PSM I
- CBAP / CCBA or equivalent
About Aspire:
Aspire Systems is a global technology services firm serving as a trusted technology partner for more than 275 customers across the globe. Aspire works with the world's most innovative enterprises in Banking, Insurance, Retail and ISVs, helping them leverage technology to transform their business in the current digital landscape. Its proven approach to Software Engineering & Digital Technologies helps companies run smart business models. Aspire’s core philosophy of ‘Attention. Always.’ communicates its belief in lavishing care and attention to its customers and employees. The company currently has over 4900 employees globally and is CMMI Level 3 certified. It operates across North America, LATAM, Europe, Middle East, and Asia Pacific.
Aspire Systems has been recognized for the 12th time in a row as one of the Top 100 ‘Best Companies to Work For’ by the Great Place to Work® Institute. To know more about Aspire Systems, visit https://www.aspiresys.com/.