Quality QUALITY POLICY |  - To ensure timely deliverables of the highest quality that will meet and exceed our customer expectations.
- To continuously improve our work processes and relentlessly strive for customer satisfaction and cost competitiveness.
- To recognize that quality means complete commitment and dedication of every single member in the organization and to achieve this through employee process ownership and continuous training.
| QUALITY MANAGEMENT SYSTEM | | Quality is the guiding principle in every thing we do, as an organization. Aspire Systems is committed to providing consistent levels of high quality products and services to our customers, driven by our effective Quality Management System. Certified to ISO 9001:2008, we follow many Industry best practices. Our experienced team of certified Quality professionals continually improve our process framework, that strengthens our ability to deliver superior quality products and services. The various components of our Quality Management System, that covers all customer and internal projects are: - Comprehensive Quality Manual
- Robust Technical and Quality Standards
- Agile and Structured Lifecycles
- Continuous process diagnosis through Project Health Index
- Causal Analysis and defect prevention techniques
- Process Assets Library for reuse and prediction
| QUALITY CULTURE | | Quality is an integral part of all our activities. Right from project initiation through planning, execution and release, and in our marketing, sales, recruitment and other functional activities, we follow stringent standards to ensure that our customers receive the best products and services. Reviews are carried out during all stages of product development to ensure that defects are prevented early in the life cycle. Extensive test coverage and Internal Audits follow the defect removal process to ensure that residual defects, if any, are eliminated. Subject Matter Experts perform a Project Health Index for all projects, on a regular basis, to ensure that processes, tools, technologies and individuals are being utilized optimally. The Project Health Index enables us to realize high quality, adhere to schedules and deliver competitive products to our customers by identifying improvement areas and initiating appropriate actions. | CERTIFICATION AND AUDITS | | Aspire is certified for ISO 9001:2008 by Intertek Quality Registrar for the entire scope of software life cycle involving Analysis, Design, Development, Testing and Maintenance of Software Products. Internal audits are performed every quarter by a competent group of trained process auditors to ensure continuing compliance to our internal QMS requirements and ISO 9001:2008 standard. We tread the path of continual improvement by constantly addressing customer feedback, analyzing process and product trends through statistical methods like control charts, performing defect analysis towards eliminating defects, appreciating the best performing projects through process awards, maximizing the usage of tools in spreading best practices to ensure that Quality is a non-negotiable value at Aspire. |
|
I wanted to take a minute to express my gratification for all the hard work your team has been putting in on our project. We are very pleased to have assigned this project to you. Everyone on the team has been very professional and we are very comfortable with their knowledge and work ethic. We consider ourselves lucky to have chosen Aspire to work with us.
